Privacy Policy
Privacy Policy of Lintengroothandel
About our privacy policy
Lintengroothandel cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available for commercial purposes to third parties.
This privacy policy applies to the use of the website and the services provided by Lintengroothandel. The effective date for the validity of these terms is 12/11/2023, with the publication of a new version voiding the validity of all previous versions. This privacy policy describes what data about you is collected by us, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you provide to us.
If you have any questions about our privacy policy, you can contact our privacy contact person; you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it, what security techniques we use, and who has access to the data.
Webshop software
Opencart hosting
Our webshop is developed with software from Opencart, and we have chosen Cloud 86 for our web hosting. Personal data that you make available to us for our services is shared with this party. Cloud 86 has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Cloud 86 is obligated, based on the agreement we have with them, to take appropriate security measures. These security measures include the application of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.
Web hosting
Cloud 86
We purchase web hosting and email services from Cloud 86. Cloud 86 processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Cloud 86 has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Cloud 86 is obligated to maintain confidentiality under the agreement.
Gmail
We use Gmail services for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Gmail has no access to our mailbox, and we treat all our email traffic confidentially.
Payment processors
Mollie
To handle (a part of) the payments in our webshop, we use the platform of Mollie. Mollie processes your name, address, and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, in this context, to share (anonymized) data with third parties. All the above-mentioned safeguards regarding the protection of your personal data are also applicable to the parts of Mollie’s services for which they engage third parties. Mollie does not retain your data longer than permitted by law.
Logistics
PostNL
When you place an order with us, it is our task to deliver your package to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address, and residence details with PostNL. PostNL only uses this data for the execution of the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
GLS
When you place an order with us, it is our task to deliver your package to you. We use the services of GLS to carry out the deliveries. It is therefore necessary that we share your name, address, and residence details with GLS. GLS only uses this data for the execution of the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties.
Invoicing and accounting
Siel
To keep our records and accounts, we use the services of Siel. We share your name, address, and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. Siel is obligated to maintain confidentiality and will treat your data confidentially. Siel does not use your personal data for other purposes than described above.
Purpose of data processing
General purpose of the processing
We use your data exclusively for our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date – other than at your request – we will ask you for explicit permission. Your data is not shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data automatically collected by our website is processed with the aim of further improving our services. This data (e.g., your IP address, web browser, and operating system) is not personal data.
Cooperation in tax and criminal investigation
In some cases, Lintengroothandel can be held based on a legal obligation to share your data in connection with governmental tax or criminal investigation. In such a case, we are forced to share your data, but we will oppose it within the possibilities that the law offers us.
Retention periods
We keep your data as long as you are our client. This means that we retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a forget request. Based on applicable administrative obligations, we must retain invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. Employees, however, no longer have access to your client profile and documents we have produced in response to your order.
Your rights
Based on the applicable Dutch and European legislation, you, as a data subject, have certain rights regarding the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your already known email address. If you wish to receive the data at another email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, and in the case of a forget request, we administer anonymized data. All copies and transcripts of data you receive in a machine-readable data format that we use within our systems. You have the right at any time to submit a complaint to the Authority for Personal Data if you suspect that we are using your personal data incorrectly.
Right of inspection
You always have the right to view the data that we process or have processed that relates to your person or can be traced to it. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, specifying the category under which we have stored this data, at the email address known to us.
Right to rectification
You always have the right to have the data that we process or have processed that relates to your person or can be traced to it, adjusted. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the email address known to us.
Right to restrict processing
You always have the right to limit the data that we process or have processed that relates to your person or can be traced to it. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.
Right to data portability
You always have the right to have the data that we process or have processed that relates to your person or can be traced to it, carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or transcripts of all data about you that we have processed or that has been processed on our behalf by other processors or third parties to the email address known to us. In all likelihood, we will not be able to continue the service in such a case, because the secure interconnection of data files can no longer be guaranteed.
Right to object and other rights
In some cases, you have the right to object to the processing of your personal data by or on behalf of Lintengroothandel. If you object, we will immediately stop processing the data pending the handling of your objection. If your objection is well-founded, we will make copies and/or transcripts of the data that we process or have processed available to you and then permanently stop the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Through our website, cookies from the American company Google are placed as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be required to provide access to this data based on applicable laws and regulations. We collect information about your browsing behavior and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. On this page, you will always find the most recent version. If the new privacy policy has consequences for how we process data already collected about you, we will inform you by email.
Contact details
Lintengroothandel
Noordewierweg 89A, 3812 DC Amersfoort
Netherlands
T (06) 37474742
E info@lintengroothandel.nl